Payment

Payment is usually made in advance of each session via the PayPal tool on the Affair Healing website. Once your appointment is paid there is no need to reconfirm your appointment.

Cancellation and Missed Appointments Policy

If you are unable to attend an appointment, please let us know as soon as possible. Full refunds are available if you cancel at least 48 hours before an appointment. Where you provide less notice, or if you fail to attend your appointment, the full fee will be charged. It is rarely possible to rebook late cancellations which is why we are obliged to charge you for the full session.

Confidentiality

Confidentiality is an integral part of your affair healing coaching and this confidentiality is vital for building the coaching relationship and ensuring the client safety. This confidentiality encourages the client to be as open and honest as possible and inevitably personal experiences and sensitive information is disclosed. It is vital therefore that the client can trust that everything discussed will remain completely confidential. All information will remain confidential unless both the client and coach agree to discuss something with a third party.
The only circumstance where confidentiality might be broken would be if there was a serious risk to the client’s life or if another person’s life was at risk; alternatively, in the rare instance where the coach was liable to civil or criminal court proceedings if they did not disclose client information. Should this need arise Affair Healing will endeavour to discuss this with the client in advance and everything would be done to safeguard client confidentiality.

Personal Information

Affair Healing handles all records securely and will ensure the utmost confidentiality in the treatment of any information held about its clients. No information will be disclosed without the client’s express written permission, with the exception of certain legal circumstances (e.g. Child Protection, risk of injury or harm).

Disclaimer

All content of the Affair Healing website is intended for information only. While utmost care has been taken in the preparing the information we cannot guarantee its usefulness for your individual scenario. We accept no responsibility for any decisions made and accept no liability for any loss or damage based on the information found on this website. Anyone using information offered on this website does so at their own risk and will be considered to have taken full liability and responsibility for any damage or injury arising from its use.